Product Excellence Workshop

Based on a mix of Modern Agile principles, design thinking, user experience practices, and lean concepts, this workshop will help you experience the joy and profitability of product excellence.

Delighted customers. Delighted creators. Being excellent in products involves balancing the organization’s objectives, portfolio and capacity. How do you align a disparate set of goals, synthesize customer and stakeholder feedback, and reliably get work done?

In this highly interactive, online workshop, you will learn to craft an offering that will delight customers, cultivate synchronicity from many inputs and ideas, and deliver valuable products sooner.

Based on a mix of Modern Agile principles, design thinking, user experience practices, and lean concepts, this workshop will help you experience the joy and profitability of product excellence.
This workshop is for anyone interested in product thinking, beginning to mid-level in product practices.
Product Excellence Workshop

Workshop Editions

Our completely online version of this workshop is chock full of interactive group exercises and online discussions. It takes place over 6, 2-hour gatherings online. We can customize the sessions and schedule them to best meet your needs.
  • What Makes a Great Product?
  • Product Mindset Through Clear Communication
  • Working Agreement
  • Customer Discovery vs. Product Strategy
  • Product Lifecycles
  • Testing Our Assumptions: Cognitive Bias
  • UX and Design Thinking
  • Hypothesis-Driven Design
  • MVPs and Metrics
  • Prioritization and Estimation
  • Flow-Based Planning
  • Storymapping and User Journeys
  • Groupthink and Innovation: How Behavior Shapes What We Create
  • Valuable Cadences: Pivoting, Refining and Repeating
Here is a typical 3-day agenda. We can customize the duration and contents of this agenda to best meet your needs.
  • The Responsibility Process
  • Radical Candor
  • Working Agreements
  • Customer Discovery vs. Product Strategy
  • UX and Design Thinking
  • Hypothesis-Driven Design
  • Product Lifecycles
  • Testing Our Assumptions: Cognitive Bias
  • MVPs and Metrics
  • Prioritization and Estimation
  • Flow-Based Planning
  • Storymapping and User Journeys
  • Groupthink and Innovation: How Behavior Shapes What We Create
  • Valuable Cadences: Pivoting, Refining and Repeating

What Will You Learn?

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Introduction to crucial practices to enable a team of stable and adaptable communicators.

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Going beyond titles and focusing on skills to ensure clarity over working relationships and collaborations to make predictability possible.

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Balance discovery and delivery throughout the user journeys and story mapping.

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Diverge and converge on experimentation and hypotheses to get frequent, valuable feedback that aligns to an overall strategy.

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Identify success measures that focus on ownership and intentional forecasting that assists with confident decision-making.

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Incorporating design thinking into your delivery process to keep user’s needs and business outcomes clear from concept to cash.