Practicing Psychological Safety

Practicing Psychological Safety

A key enabler of high-performance is a culture of psychological safety. It is an atmosphere in which people fearlessly engage, question, experiment, and deliver value rather than fearing, blaming, and spending time protecting themselves.

When psychological safety is present, individuals feel safe being vulnerable, taking risks, making mistakes and handling conflict. So who is responsible for creating such safety? All of us! When we model and cultivate psychological safety, we enable greater transparency, closer relationships, improved collaboration, and better outcomes.

In this interactive workshop, you'll develop skills for growing psychological safety in yourself, your teams and your organization.


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"Psychological safety is a difficult topic to cover and make actionable. Well done!" Student, Roche

Workshop Editions

The virtual version of this workshop is composed of four online training sessions, each of which is 2 hours in duration. Between sessions, participants complete assignments to apply new skills to improve their workplace. Participants have access to an Industrial Logic forum where coaches help participants apply the skills. Expect to spend 2-5 hours per week learning and applying, including the class time.
  • What is Psychological Safety and why is it so important?
  • Understand radical candor vs ruinous empathy.
  • Practice giving radical candor and ways to invite and make it easier for others to give you radical candor.
  • Learn about the four horsemen and how they unwittingly undermine feedback.
  • Silence is safer and the benefit is immediate and certain.
  • The Risks of Speaking Up
  • Breaking the Silence
  • Breaking Cycles of Mistrust
  • Inclusion Safety
  • Learner Safety
  • Contributor Safety
  • Challenger Safety
  • Introduction to The Responsibility Process(tm)
  • Modeling Behaviors that Unleash Organizational Effectiveness
  • Understanding the Psychology of Employee Engagement
Here is a typical 1-day agenda. We can customize this agenda to best meet your needs.
  • What Is Psychological Safety?
  • Silence Vs. Voice
  • The Four Horsemen
  • Breaking Cycles of Mistrust
  • Understanding and Practicing Radical Candor
  • The Four Stages of Psychological Safety
  • Taking Responsibility

What Will You Learn?

outcome

Learn what psychological safety is and isn’t.

outcome

Apply techniques for establishing psychological safety.

outcome

Experience ways to identify and repair mistrust and conflict.

outcome

Recognize signs of a lack of psychological safety and learn what to do about it.

outcome

Discover how to “be curious, not furious” in challenging situations.

outcome

Learn how to avoid the blame game and instead take responsibility for change.

Target Audience

Primary: Anyone involved in working with others in a team.

Secondary: Anyone interested in what is required for high-performance teams.

Instructors

Ashley Johnson

Joshua Kerievsky